To improve the health and well-being of all people in the communities we serve.
Heritage Valley Health System will be a leader among community health systems nationally. We will provide exceptional health services across a seamless delivery system, built upon collaborative relationships connecting physicians, employees and the community. We will address both prevention and treatment of disease throughout the continuum of life.
- Ethical behavior
- Service Excellence
The strategic imperatives are the drivers of the organization’s performance plan. While each imperative has a defined set of organizational goals and objectives, we have chosen to delineate below the five strategic imperatives for this strategic plan that will drive the organization. Each strategic imperative has a plan including specific goals and objectives for the organization’s operating plan.
- Quality, Safety and Customer Experience
- Human Resources
- Information Technology
- Market Expansion and Community Health
- Fiscal Responsibility